SAR health check

Six questions about how your organisation handles subject access requests. Answer honestly and you get a score and a short list of what to fix first. Nothing you choose leaves your browser.

Questions

1. How do requests reach the person who handles them? Front-line staff recognise them and log them centrally the same day Usually, but some sit in a team inbox or with a housing officer for a while We often find out about a request late

2. How do you track deadlines? A system calculates them, including pauses and extensions A spreadsheet we update by hand Calendar reminders, the inbox or memory

3. Could you show the ICO what you searched on a case from last year? Yes: systems, search terms and dates are recorded on every case For some cases, depending on who handled it No, not reliably

4. How do you redact? A tool that removes the underlying text, and we check the final files A PDF tool, but final files are not always checked Black boxes, highlighter, or print and scan

5. When you withhold someone else's information, what is recorded? What was withheld, why, and who decided, item by item A general note on the case Nothing consistent

6. Have you updated your process for the Data (Use and Access) Act 2025 and, in England, STAIRs? Yes, procedures and templates are updated Partly Not yet

Answer all six questions to see your result.

Your result

What to fix first

Talk through your result with us Read the guides

The health check needs JavaScript. Our guide to responding to a subject access request ends with a checklist you can use instead.

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